Consumer Duty statement

Demo Motors is committed to the FCA’s Consumer Duty: we aim for good outcomes for our customers across products, price, understanding, and support.

Products & services. We select stock to match the needs of a typical retail buyer and represent it accurately.

Price & value. Vehicles are competitively priced against live market comparables, and finance quotations are presented as a monthly £ figure and total cost, not just an APR.

Understanding. We explain key features and costs in plain English, and provide this information before you commit.

Support. We’re contactable by phone, email and in-person; vulnerable customers can request adjusted support at any time.

Working-draft statement. Customise to reflect your specific products, lenders, and customer journey.